Introduction

Brinno Incorporated ("us", "we", or "our") operates the www.brinno.com website and cloud-based platforms (hereinafter referred to as the "Service"). This policy informs you of our practices regarding the collection, use, and disclosure of personal data and the choices you have associated with that information.

Consent and Legal Basis

We process your personal data based on specific legal grounds, including your explicit consent, the performance of a contract (such as fulfilling an order), compliance with legal obligations, or our legitimate business interests. You may withdraw your consent at any time.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, you may be asked to provide us with certain personally identifiable information, including your email address, first and last name, phone number, and physical address.

Usage Data

This includes your IP address, browser type, browser version, pages visited, time spent on those pages, device identifiers, configuration setting, diagnostic data, images/videos from cameras and related metadata.

Tracking & Cookies Data

We use session, preference, and security cookies to operate the Service and remember your settings. You can instruct your browser to refuse all cookies, though this may limit your ability to use some portions of the Service.

Use of Data

We use the collected data to provide and maintain the Service, to notify you about changes, and to provide customer care and support. Notably, we use data to train image detecting models and machine learning models including continuous improvement.

We also use Google Analytics to monitor and analyze the use of the Service; you can opt-out of this by installing the Google Analytics opt-out browser add-on. We do not use your personal data for direct marketing or sell it to third parties without your consent.

Transfer and Retention of Data

International Transfer

Your information, including Personal Data, may be transferred to and processed in the Republic of China (Taiwan), the United States, the European Economic Area, or other locations where we or our service providers operate. Where required by law, we ensure these transfer mechanisms are lawful by using appropriate contractual safeguards to confirm an adequate level of data protection.

Retention

We will retain your data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our legal agreements, unless a longer retention period is required or permitted by law.

Disclosure of Data

We may disclose your Personal Data in good faith to comply with a legal obligation, to protect the rights or property of Brinno Incorporated, and to prevent wrongdoing. Except in these circumstances, we will not disclose your personal data to third parties without authorization.

User Rights

GDPR Rights (EU/UK Residents)

Subject to applicable conditions and exceptions, you may have the right to access, rectify, or erase your personal data, as well as the right to restrict or object to processing, and the right to data portability or to withdraw consent where processing is based on consent. You may also have the right to lodge a complaint with a supervisory data protection authority in your jurisdiction.

CCPA and CPRA Rights (California Residents)

Unless expressly stated otherwise, we do not sell or share personal information for cross-context behavioral advertising as those terms are defined by California law. Subject to applicable conditions and exceptions, you may request to know or delete what personal information we have collected from you. You may have the right to request the correction of inaccurate personal information. You may also have the right to limit the use and disclosure of sensitive personal information to only what is necessary for providing the Service.

We will respond to your request within 45 days, with a possible 45-day extension if necessary, and will notify you of the reason for the extension.

Children's Privacy

The Service is not intended for individuals under the age of 16, or the applicable age of digital consent in your state or jurisdiction. We do not knowingly collect personal data from children under this age without verifiable parental consent. If we become aware of any collection of any personal information of a child under the said age, we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, and by sending you an email notification or placing a prominent notice on our Service prior to the change becoming effective and update the effective date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

To exercise any of your data protection rights, or to contact our Data Protection Officer, please email us at cloud.support@brinno.com. Please include your consent ID and the date of consent if your inquiry relates to cookie usage.